Since 2005, Sahana Tours and Travels has been at the forefront of transforming transportation with a vision that integrates technology seamlessly. Our commitment extends beyond conventional services; we are a collective embodiment of Processes, Quality Management, Innovation, Values, and a dedicated team aiming to provide a Safe and Flawless Transport Experience. By fostering trust through a unique pricing system, proactive personnel, and fool-proof processes, we've earned the loyalty of customers and established ourselves as a leading organization across Bangalore, Tamil Nadu, Hosur, and Andhra Pradesh.
At Sahana Tours and Travels, we don't just provide transportation; we craft experiences that leave a lasting impression. Our journey is marked by constant enhancement and innovation, leveraging extensive experience, technical expertise, and a deep understanding of customer expectations. Join us on the road to safe, efficient, and innovative transport solutions, where Your Journey is Our Commitment.
Why Choose SAHANA TOURS & TRAVELS?
- Professionalism & Value :Committed to unparalleled professionalism and value through highly trained staff with extensive industry knowledge.
- Client Trust : Deep knowledge and dedication to service have quickly gained the trust of esteemed clients.
- Customer Service Commitment : Despite industry changes, our commitment to superlative customer service remains steadfast, blending "High touch-high tech" service.
- Business Leverage : Leveraging rich experience in the travel industry, SAHANA secures the best value for your travel expenses.
- Escalation Matrix : Clearly defined escalation process for prompt issue resolution.
- Scope of Contract/Basic Offering :Transportation for corporate executives as per customer requirements, Transition to a Single Window Solution Provider,Flexible vehicle numbers based on customer needs, Preventive maintenance to minimize downtime, Standby vehicles in case of breakdowns, Automated MIS on transport operations.
- Quality Assurance : Own Fleet operations, Background and health-checked drivers, Breath analyzers at each site, Schedule adherence, Online Vehicle Tracking System, Routing and Scheduling, Business continuity plan (BCP) support, Administrative and backup services.
- Safety Features : Live Vehicle Monitoring, Equipped with umbrella, torch, first aid box, fire extinguisher, and toolkit, Help-line numbers, Pre-trip vehicle checklists, Verified and trained staff.
- Value Additions : Agreed-upon standard delivery time, Breakdown management (S.O.S), Service backup through a network of service stations, Routing, scheduling, and forecasting via statistical optimization, Transparency in billing process.
- Process Monitoring : Fortnightly review of MIS reports for comprehensive insights, Daily interaction between SAHANA TOURS & Travel Solutions executive for reports/MIS, Escalation of any deviations to Operation Executive and Operations Manager for prompt resolution.